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NCT06818825 · ClinicalTrials.gov registry record · NA
Nudging High Emergency Department Utilizers to Consider Non-emergent Healthcare Resources
A NA study, sponsored by Geisinger Clinic.
- Completed
- Registry status
- NA
- Development phase
- 1,126
- Enrollment target
NCT06818825: Completed NA study, sponsored by Geisinger Clinic.
NCT06818825 is a NA study that has completed, run by Geisinger Clinic. The registered enrollment target is 1,126 participants, below the 1,404-participant average among 58,714 other NA trials with a reported enrollment target (20% lower). According to ClinicalTrials.gov, the official US trial registry.
The verdict
NCT06818825, a NA study, has completed, sponsored by Geisinger Clinic.
- COMPLETED
- Registry status
- NA
- Development phase
- 1,126 participants
- Enrollment target
Study Summary
The goal of this campaign is to reduce unnecessary ED visits by providing patients who are high ED utilizers (with a visit of any acuity) with alternative resources to manage their health outside of the ED. In this campaign, patients will be randomized to receive one of two types of outreach following discharge aligned with the goal. Outreach may occur via (1) a phone call from a Geisinger Community Health Worker (CHW) or Community Medical Assistant (CMA); current standard practice or (2) an interactive chatbot message providing similar information and questions to those provided by the CHW/CMA. The study team will measure whether ED use differs across patients in different outreach conditions. The study team will also examine whether patients followed through on the message-specific calls to action in the messages differently across conditions.
Primary Outcome
Patient had a new Geisinger ED encounter after being discharged
Interventions
- BEHAVIORAL Automated interactive messages
- BEHAVIORAL Live outreach
Trial Details
| Field | Value |
|---|---|
| Enrollment Target | 1,126 participants |
| Start Date | 2025-02-03 |
| Est. Completion | 2025-09-20 |
| Phase | NA |
What the finished NCT06818825 record still lists
NCT06818825 is an interventional study that assigns participants to a tested intervention. Its 1,126 participants enrollment target places it among the larger protocols in the corpus, below the 1,404-participant average among 58,714 other NA trials with a reported enrollment target (20% lower).
The record links to 0 conditions, and to 2 interventions - of which Automated interactive messages is the first listed.
NCT06818825 does not publish any study locations in the registry export this page uses.
Frequently Asked Questions
What is clinical trial NCT06818825 about?
NCT06818825 is a clinical study titled "Nudging High Emergency Department Utilizers to Consider Non-emergent Healthcare Resources". The goal of this campaign is to reduce unnecessary ED visits by providing patients who are high ED utilizers (with a visit of any acuity) with alternative resources to manage their health outside of the ED. In this campaign, patients will be randomized to receive one of two types of outreach followi...
What is the current status of trial NCT06818825?
This trial is currently completed. It is a NA study. The enrollment target is 1,126 participants. The study started on 2025-02-03. Estimated completion is 2025-09-20.
What interventions are being tested in trial NCT06818825?
The interventions under investigation include: Automated interactive messages (BEHAVIORAL), Live outreach (BEHAVIORAL).
Who is sponsoring clinical trial NCT06818825?
This trial is sponsored by Geisinger Clinic, which has 107 total clinical trials registered on ClinicalTrials.gov.
Learn More About Clinical Trials
How this trial's enrollment target compares
Where NCT06818825's enrollment target sits among peer trials
1,126 93rd of 2000 higher than 1,908 of 2,000 other NA trials
participants (enrollment target), bucketed by value
Each bar is a band; taller bars hold more other NA trials. The dashed line + filled bar mark this entry. Hover or tap any bar for its full count and share, and where it sits relative to this entry.
Source ClinicalTrials.gov registry export · 2026-08-08
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