Contact

What to Contact Us About

We read every message sent to PlainTrial. The inbox sees a wide mix of traffic, and sorting mail correctly helps us respond faster. Good reasons to get in touch include: reporting a factual error in a specific record, asking how a metric is calculated, suggesting a new dataset or view we should add, letting us know a page is broken or slow, submitting a partnership or media proposal, or requesting quote permission for a news article. Researchers studying clinical-trial-intelligence are especially welcome to reach out about data-source questions, methodology clarifications, or academic collaborations.

Response Time

Our editorial process is small but attentive. We aim to respond to data-correction reports and straightforward questions within 72 hours on business days. Partnership inquiries, media requests, and longer research exchanges may take up to one week during busy periods. If your message is time-sensitive, a legal matter, a security concern, or a press deadline, please say so in the subject line and we will prioritize it accordingly.

Editorial Corrections Process

When you report a factual error, please include (a) the exact URL of the affected page, (b) the field or sentence you believe is wrong, (c) what the correct value should be, and (d) a link or citation to the official source. For data that originates from a government agency, we will usually need to wait for the next upstream refresh to correct the underlying record, but we can often annotate the page with a correction notice in the meantime. We do not remove accurate information just because it is unflattering; we will consider removal requests only where the information is materially inaccurate, outdated past its retention horizon, or subject to a legal right under applicable law.

Privacy and Legal Requests

For privacy-related requests (access, deletion, opt-out), please use privacy@plaintrial.com - see our Privacy Policy for the full list of rights. For subpoenas, DMCA notices, or other formal legal correspondence, use legal@plaintrial.com. Routing legal mail to the general inbox can delay our response; please use the dedicated addresses when the situation calls for them.

About PlainTrial

PlainTrial is an independent editorial operation that builds plain-language reference sites around public data. We compile and verify public datasets and do not accept payment from the entities we cover. For corrections, data questions, or anything about our methodology, the inbox above is the fastest way to reach the team.